Shipping policy

<h1>Shipping Policy</h1>
<p>Last updated: September 18, 2025</p>
<p>At <strong>Toys and Themes</strong>, we are committed to delivering your orders quickly and safely across India. This Shipping Policy explains how we handle shipping, delivery times, and related terms.</p>

<h2>1. Shipping Coverage</h2>
<ul>
  <li>We currently ship orders only within India.</li>
  <li>Orders placed outside India cannot be processed or shipped at this time.</li>
</ul>

<h2>2. Processing Time</h2>
<ul>
  <li>Orders are typically processed within 1–3 business days after payment confirmation.</li>
  <li>Orders placed on weekends or public holidays will be processed on the next business day.</li>
</ul>

<h2>3. Delivery Time</h2>
<ul>
  <li>Estimated delivery times vary by location, usually between 3–10 business days.</li>
  <li>Delays may occur due to courier issues, weather, holidays, or other unforeseen circumstances. While we aim for timely delivery, these delays are beyond our control.</li>
</ul>

<h2>4. Shipping Charges</h2>
<ul>
  <li>Shipping charges (if applicable) will be displayed at checkout before you complete your order.</li>
  <li>From time to time, we may offer free shipping promotions, which will be clearly communicated on our website.</li>
</ul>

<h2>5. Order Tracking</h2>
<ul>
  <li>Once your order has been shipped, you will receive a confirmation email with tracking details (if available).</li>
  <li>You can use this tracking number to check the delivery status with our courier partner.</li>
</ul>

<h2>6. Risk of Loss</h2>
<p>All orders are shipped with tracking for your security. Risk of loss and ownership of items pass to you upon delivery at the address provided at checkout.</p>

<h2>7. Undeliverable Orders</h2>
<ul>
  <li>If an order cannot be delivered due to an incorrect address, refusal to accept, or absence at the time of delivery, the order may be returned to us.</li>
  <li>In such cases, re-delivery charges may apply, or a refund may be issued (excluding shipping fees).</li>
</ul>

<h2>8. Contact Us</h2>
<p>If you have questions about shipping or your order status, please contact us:</p>
<ul>
  <li><strong>Toys and Themes</strong></li>
  <li>Address: First Floor, Huda Market, Shop 39, Huda, Cartarpuri Alias Daulatpur Nas, Gurugram, Haryana 120017</li>
  <li>Phone: 88811 00088</li>
  <li>Email: <a href="mailto:toys.themes@gmail.com">toys.themes@gmail.com</a></li>
</ul>