FAQs

Shopping Information
Q1. How can I place an order on Toys & Themes?
Browse our collection, select your favourite products, add them to your cart, and complete checkout.
Yes, we offer same-day delivery on eligible orders within Delhi NCR, subject to product availability and location.
Orders across India are generally delivered within 7–10 days, depending on your location and courier service.
Once your order is shipped, you can use the tracking details shared with you to check its delivery status.
Payment Information
You can choose from the payment options available at checkout to complete your purchase.
Yes, payments are processed through the payment methods available on our secure checkout.
Cash on delivery is available only if the option is displayed for your order at checkout.
Please check your bank or payment app for the transaction status before trying again. If the amount was deducted but your order was not confirmed, contact our support team.
Order Returns
Q1. Can I return a product after delivery?
Please contact our support team with your order details and clear photos of the issue so we can assist you.
Contact our customer support team with your order number and reason for the return. Our team will guide you through the process.
Once your return is approved and processed, the refund timeline depends on our refund policy and your payment method.
Have a question

If you have an issue or question that requires immediate assistance, you can click the button below to contact our Customer Service representative.

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